Our Shipping Policy
We ship globally.

All orders are shipped within 2 business days after payment has cleared. Orders are shipped Monday through Thursday, with the exclusion of holidays.

Smaller items, such as disposable lamp cartridges, are shipped via Standard Registered Post and are typically delivered within 7-15 business days.

Larger items, such as the Silk'n hair removal devices are shipped via DHL or EMS (Standard Express Mail), depending on their destinations. Packages shipped via DHL or EMS usually arrive within 3-10 business days*.

You should receive a shipping confirmation email with the tracking details once your order has shipped.

Please note that we do not ship to the United States or Canada. is not responsible for any Customs or Import duties incurred upon the arrival of the package to your country, or for any delays caused by Customs inspections.

To ensure the timely arrival of your packages, please be sure to input the correct mailing address at checkout.

Although we try our best to get your packages to you on time, packages may be delayed this Holiday Season as a result of the large volume of packages circulating around the globe at this time.

*Shipments to some destinations, including South America and Africa, may take longer than average.